Infocenter - Partnership with Fotolia

I have my images on Pixmac but I have never uploaded any images to Pixmac?

This is because Pixmac has a partnership with Fotolia and Dreamstime and features images from Fotolia and Dreamstime. Pixmac has no original. If you download an image, the payment goes directly to your Fotolia or Dreamstime account so you get your commissions like any other downloads from Fotolia or Dreamstime.


I can see number of downloads in my profile on Pixmac but I haven't got any money from you?

You don't have an actual account on Pixmac, only a Fotolia or Dreamstime alias. It looks like any other profile and it shows number of sold images but those images were downloaded directly through your Fotolia or Dreamstime account like any other downloads so you will get your commissions there.


I want you to delete my images provided by Fotolia or Dreamstime.

If you delete your images from Fotolia or Dreamstime they will be deleted from Pixmac as well but this synchronization is done only once a few days so it can take several days before your images disappear completely. If you want to delete your images faster, contact us with your nickname and the IDs of images you want to delete and they will disappear within one day.


I have deleted my images from Fotolia or Dreamstime already but they are still on Pixmac.

If you have deleted your images from Fotolia or Dreamstime they will be deleted from Pixmac as well but this synchronization is done only once a few days so it can take several days before your images disappear completely. If you want to delete your images faster, contact us with your nickname and IDs of images you want to delete and they will disappear within one day.


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